FAQ

Drops are announced on Instagram (@fruitsaladjewelry) a few days before the shop opens. Turn on post notifications so you don't miss one.

At checkout you get a QR Ph code for your exact total. Scan it (or save it or screenshot it, then upload it) with GCash, Maya, or any bank app. Payments are handled securely by PayMongo and confirm on their own, so no need to send proof of payment. Your app may show a person's name as the payee rather than the shop's. That's Sam, the maker, via PayMongo.

Shipping via LBC is added at checkout, so you see your full total before you pay. It's the same fee anywhere in the Philippines.

Orders ship within 2–4 days of the drop closing. Metro Manila usually arrives in 1–3 days, provinces in 3–7 days. You'll get the LBC tracking number when your order ships.

Your pairs are held for 30 minutes while you pay. If the QR runs out, they go back on sale, but your cart stays saved: tap Pay again for a fresh QR. If you paid just as it expired, your payment still counts, and the page updates on its own. If it doesn't, message us.

Hooks and huggies are stainless or surgical steel, which most sensitive ears are fine with. If you have a nickel allergy, message us before ordering and we'll tell you exactly what each pair is made of.

Take them off before showering, swimming or working out. Keep perfume and lotion away from the flowers. Store them in the pouch they came in so they don't scratch.

Because earrings are worn in the ear, we can't take them back if you simply change your mind. If a pair arrives broken, defective or not as described, message us within 7 days with a photo and we'll repair it, replace it or refund you, whichever you prefer, and we'll cover the shipping.